EMT Dispatcher- MercyOne Communications PRN (Day/Night)

Company: Mercy Medical Center
Location: Des Moines
Posted on: February 15, 2020

Job Description:

Position Type: PRNScheduled Hours per 2 week Pay Period: 0Primary Location: IA > DES MOINES > MERCY MEDICAL CENTER GENERAL SUMMARY: The Dispatcher's primary focus is to be the communication link between Mercy One, Pediatric Transport, Neonatal Intensive Care Transport, Mercy Ambulances, and all pre-hospital agencies, hospitals and law enforcement agencies. ESSENTIAL FUNCTIONS: -- Receives all incoming requests for Mercy One, Pediatric Transport, and Neonatal transports. The dispatcher will coordinate responses by obtaining patient information and activating the appropriate team. -- Coordinates alternate transportation when a transport team is unable to provide service. -- Communicates patient information to the transport teams, in addition obtains and relays navigation and landing information to the pilot. Coordinates landing zone with law enforcement as requested. -- Communicates with requesting agency and receiving hospital, providing updates as applicable. -- Provides flight following throughout the mission, either by satellite tracking or by communicating with the pilot every ten minutes if satellite tracking is inoperable on the aircraft during the flight. -- Completes flight database following each flight. -- Observes weather patterns, alerting pilots and members of the transport teams of significant changes. -- Receives and coordinates all incoming/outgoing inter-facility, clinic transfers, 911 requests, mutual aid requests, specialty team transports, and all other activities related to dispatching for Mercy Ambulances. -- Receives EMS ground ambulance radio and telephone communications. Documents radio reports from EMS calls and obtains a Physician Designee for Medical Control requests for Mercy Medical Center and Mercy West Lakes. -- Enters in via computer all information pertaining to Level I Cardiac, Traumas, stroke and any other requested paging groups or messages as required. -- Completes faxing of any documents which are required to go to another department. -- Activates all designated teams via the paging system to include trauma team, Level I cardiac personnel, Stroke team, Rapid Response team, IV team, ECMO team, etc. -- Monitors the main and secondary helipads and ambulance garage for inbound rescues. -- Notifies the appropriate nursing unit of incoming patients who are direct admissions and provides rescues with room assignments. -- Assists EMS in coordination of any needs. -- Completes special projects as assigned. -- Assists in orienting new dispatchers and flight team members to responsibilities in the dispatch center. -- Coordinates all IV requests from the floor as needed. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: -- High school diploma or equivalent required. -- A minimum 2 years' experience as an EMT-B, Paramedic, or 2 years as an Emergency Dispatcher required. -- Certified as an EMT-B or EMT-P in the State of Iowa, preferred. -- Excellent critical thinking skills required. Additional Information Requisition ID: 2019-R0270308 Schedule: Part-time Market: Mercy Medical Center SDL2017

Keywords: Mercy Medical Center, Des Moines , EMT Dispatcher- MercyOne Communications PRN (Day/Night), Professions , Des Moines, Iowa