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Printer Technician

Company: Advantage Resourcing
Location: Des Moines
Posted on: January 12, 2021

Job Description:

Field Support TechContract: 2 yearsDetails:This customer facing, printer/pc field position provides onsite, dedicated hardware support and related services to client Print Product and Personal Systems customers. Products include A3 Color Laserjet, Officejets and Page Wide, laptops, desktops and All in One's. A fast paced, constantly changing environment that requires positive approaches and demonstrated success at handling multiple stressors. Candidates must be self-contained, resourceful, organize and determined for success. Duties include: --- Provide troubleshooting for Device problems or perform spare Device replacements; --- Provide break/fix support on provided Devices --- Install devices --- Perform maintenance on Devices --- Provide end-user training Demonstrated core competencies of success in this position are: MUST have printer break/fix experience--- Strong mechanical aptitude, working with tools and various alignment apparatus. --- Alignment with customer's business needs while maintaining contractual commitments. --- Ability to logically and systemically technically/mechanically troubleshoot various hardware problems on printers. May also involve third party software, networks and switches. --- Ability to balance and prioritize multiple activities and issues. --- Strong interpersonal verbal/written skills. This is critical to relationship building and expectations. --- Attention to detail and commitment to administrative responsibilities. --- Exercise solid business based decision making skills, taking appropriate risk to ensure that business need are met. --- Independent thinking while adhering to standard technological/mechanical and business procedures. --- Industry/company knowledge that provides solid technology solutions and options to the customer. --- Ability to quickly and accurately evaluate a technical situation while managing the operational challenges. --- Working independently and able to re-prioritize tasks, events and commitments quickly based on contract, customer and business situations. Highly skilled at prioritizing, planning, working independently all within standard policies and business standards. About Advantage ResourcingAdvantage Resourcing is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Advantage Resourcing is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

Keywords: Advantage Resourcing, Des Moines , Printer Technician, Professions , Des Moines, Iowa

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