Incident Analyst
Company: CO-OP Financial Services
Location: Des Moines
Posted on: February 25, 2021
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Job Description:
US-IA-Des MoinesReq No. 2021-7220Category ProfessionalType
Full-TimeThe Opportunity
We are seeking a talented Incident Analyst lead, document and
resolve all incidents across the CO-OP enterprise. Incidents may
include, but are not limited to, system outages, degradation of
service, security, privacy and business continuity issues. An
incident analyst is responsible for both working independently and
leading group efforts necessary to resolve issues.
What You Can Look Forward to
What You'll Need to Succeed
Why Join CO-OP?
CO-OP is committed to fostering a workplace where every employee
feels valued, respected, and connected. We are dedicated to
understanding, attracting and engaging a diverse workforce where
every employee can live up to their pull potential; ensuring that
our employee base reflects the consumers we serve. The result of
this effort is an inclusive environment where diverse talent
thrives. You will be part of an organization that focuses on a
strong culture and embodies the credit union movement philosophy of
People Helping People. CO-OP's commitment to reflecting our own
core values and purpose extends beyond how we serve our clients and
the products that we deliver.
With more than 35 years of industry leadership, CO-OP Financial
Services is the largest, most comprehensive credit union service
organization in the nation. CO-OP serves as THE credit union
technology engine, bringing payments solutions, engagement services
and strategic counsel to help credit unions optimize member
experiences to consistently provide seamless, personalized
multi-channel offerings, while delivering secure, sophisticated
fraud mitigation service.
CO-OP serves more than 3,000 client credit unions, with 60 million
debit and credit cardholders, nearly 30,000 surcharge-free ATMs and
more than 5,600 shared branches nationwide. Our vast technological
ecosystem facilitates more than 6.5 billion transactions every year
and equips credit unions of all sizes to deepen member engagement
and prosper in the fast-paced world of fintech.
The Perks
Keywords: CO-OP Financial Services, Des Moines , Incident Analyst, Professions , Des Moines, Iowa
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