IT Operations Analyst-Jr.
Company: Apidel Technologies
Location: Des Moines
Posted on: January 25, 2023
Associate degree in IT related field or equivalent work experience.
Must be organized, a good communicator, and able to make accurate
Proficiency with Microsoft apps is essential.
Familiarity with data center operation functions, including
mainframe, is preferred.
Detailed oriented and ability to prioritize is essential.
Collaborate effectively with stakeholders and co-workers.
Work scheduled will entail every weekend (16 hours), then during
the week on 2nd shift (24 hours). Some holiday work will be
On the job training is provided. Remote work may be an option in
time if candidate proves successful.
You will help monitor systems and support the enterprise via
software tools to meet our business partners' SLAs.
The TechOps team provides timely support and assistance to problem
determination by quickly identifying, analyzing, and reporting on
all relevant issues.
You'll have the opportunity to:
Monitor system activity and evaluate alerts to quickly resolve
Work with Developers and Engineering teams on various. Provide your
insights and respond to their questions and requests.
Perform other job-related duties, support functions, or projects as
Follow procedures and address documentation inconsistencies.
Adapt to changes in technology and the tools we use.
In addition to Mainframe monitoring, the TOC (TechOps Center) also
provides foundational services including Network monitoring; File
Gateway monitoring (FTP); Distributed (Server) monitoring; Incident
Coordination; and Disaster Recovery functions.
Keywords: Apidel Technologies, Des Moines , IT Operations Analyst-Jr., Professions , Des Moines, Iowa
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