Field Installer
Company: DIRECTV
Location: Huxley
Posted on: March 18, 2023
Job Description:
$5,000 Additional Cash Award available - Apply today to learn
more!
When you join DIRECTV, you'll be a part of a team that's supporting
our customers from the front lines. Whether it's connecting them to
the latest technology or getting them plugged into our world-class
services, your work will create connections and support our mission
of taking entertainment to the next level. It's an opportunity to
showcase your customer experience expertise and represent our
company as the face of our brand. So, if you're up for delivering
the future, we're up for providing you with a bundle of
opportunities for success.
As an Installation Technician, you'll work inside or out to install
and repair equipment as you take the lead on providing our voice,
data and video services. You'll need to be able to work
independently, but most importantly, you'll need to have excellent
customer service skills as you'll educate customers on the features
and functionality of our services. We'll look to you to promote
DIRECTV as a premier service provider while you provide
best-in-class customer service during installations.
What you'll do:
- Install Network Interface Device (NID) and rearrange inside
wire
- Place and replace Customer Premise Equipment (CPE)
- Place cross-connects as appropriate between SAC point and the
7330 or its equivalent
- Verify all services are working and demonstrate, sell and bill
telephone service while engaging with customers
- Perform the maintenance of the CPE equipment, wiring & jacks
inside the customer's premise up to and including the NID
- Use simple meters to perform Go, NO-Go type testing
- Perform work in buildings, attics, basements, and crawl spaces
that involves bending, kneeling, stooping, crouching, crawling,
etc.
- Use a company PC to retrieve and complete orders
- Work outside in all types of weather while using and/or wearing
appropriate safety equipment and following established safety
practices and procedures
- Drive a company vehicle and/or report directly to work location
Here's what you'll need:
- A valid state driver's license, commercial license, or
chauffeur's license, whichever is applicable, appropriate to weight
and size of vehicle driven, dependent on state and federal
licensing requirements.
- Complete a satisfactory driving record check.
- Must be willing to work day, evening or night tours; overtime,
emergency call-outs, weekends and holidays as required.
- May require travel for out-of-area work which may include
overnight travel.
- May require drug testing as mandated by state and federal
requirements.
- May require a security check.
- May require ability to drive vehicle with manual gear
shift.
- May require working outside in all kinds of weather.
- May require working in an environment that is not heated or air
conditioned.
- Must be able to stand for long periods of time.You will also
need to meet our Physical Requirements:
- Complete a satisfactory Physical Abilities Evaluation (PAE) -
Must be able to lift up to 80 pounds.
- To meet manufacturer's safety requirements on equipment used,
candidate's body weight must not exceed 275 pounds for assignments
involving ladder climbing
- Must be able to perform work involving a lot of kneeling,
stooping, crouching, crawling or other uncomfortable positions. The
base wage range for this full-time position is $12.80 - $27.37 per
hour + bonus (if applicable) +benefits. Our wage ranges are
determined by role and location. The range displayed on each job
posting reflects the minimum and maximum hourly wage for the
position. Within the range, individual pay is determined by work
location and additional factors, including job-related skills,
experience, and relevant education or training. Your recruiter can
share more about the specific wage range for your location during
the hiring process.
Please note that the compensation details listed in the job posting
reflect the base hourly rate of pay only, and do not include bonus
(if applicable), or benefits-when you consider all of these
together, it represents a pretty impressive total compensation
package.
You'll also gain an amazing benefits package with medical/dental
coverage, 401(k) plan, tuition reimbursement and paid time off.
Rounding out these benefits and perks, employees can choose one of
the services below at a free or discounted rate:
- Free DIRECTV Premier Package with free installation (this
includes free HBO Max, Cinemax, Showtime & Starz
- Free DIRECTV STREAM Premier Package (this includes HBO Max,
Epix, Starz NBA League Pass,) and unlimited cloud DVR
- 25% off AT&T Cell Phone Service Additional Cash Award
Details
- $2,000 of the bonus paid upon successful completion of
training.
- $1,000 after 6 months of continuous employment.
- $2,000 after 12 months of continuous employment. In order to
qualify for cash award payout, all milestones listed above must be
met while you are in good standing with no Code of Business Conduct
(COBC) violations and/or written disciplinary actions.
At DIRECTV, meeting our customers' needs plays an important role in
our success - but your ability to provide them with best-in-class
service is even more critical. We're offering an opportunity to
work at the frontlines of our company, connecting customers in your
community with the best in tech and entertainment. Whether it's
upgrading services or installing our products, your impacts will be
felt by customers far and wide. There's no better time to join our
team. So, what do you say? Are you ready to deliver the future of
entertainment?
DIRECTV will consider for employment qualified applicants in a
manner consistent with the requirements of federal, state, & local
laws.
RSRDTV
Keywords: DIRECTV, Des Moines , Field Installer, Professions , Huxley, Iowa
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