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Sales Engineer

Company: Co-Op Financial Services
Location: Des Moines
Posted on: September 13, 2020

Job Description:

The Opportunity We are seeking a talented Sales Engineer to be responsible for revenue based selling of the full suite of organizational products and solutions for net new sales, existing sales and renewals. Sales Engineers are to be an industry expert in payments platforms and an expert solution specialist on all CO-OP products and technology services. Actions taken by Sales Engineers are in support of the Sales Team consisting of Regional Sales Managers (RSM) and Client Business Executives (CBE). Additional responsibilities include ongoing support to internal partners and teams who service existing CO-OP clients and renewals including Client Business Managers (CBM). What You Can Look Forward to Exhibit proficient mastery of all CO-OP products and technology solutions as well as infrastructure including but not limited to ATM/Debit Processing, Fraud and Analytic tools, Shared Branching, Call Center Support, Digital, Credit Processing and add on services demonstrating technological advances and articulating product capabilities. Accompany Regional Sales Managers or Client Business Executives to client meetings to provide expert technical and product support during the sales cycle. Act as trainer and mentor to provide expertise and skilled support for CO-OP's full suite of solutions. Gather and maintain competitive intelligence, and use this knowledge to educate both clients and co-workers on where CO-OP products fit into the competitive spectrum. Evaluate and understand market changes and significant events and report to CO-OP Financial Services management. Demonstrate clear understanding and effective communication of how CO-OP solutions relate and provide support as needed/requested from the product groups and business partners. Present and demo processing solutions and propose value differentiators within the competitive landscape. Conduct periodic presentations and/or trainings as needed or required both internally and externally. Serve as an educational resource and Subject Matter Expert (SME). Participate on Product Launch Teams at the request and direction of Product Development. Participate in various meetings, conferences, and presentations as assigned and provide support when requested for preparation, review and/or delivery of formal presentations. Learn to navigate the competitive landscape and to understand and articulate the CO-OP value proposition. Provide market Intel and feedback to the membership, product and marketing teams and business partners regarding evolving client needs and product direction/strategy. Responsible for reporting risks that are identified to the appropriate team and/or management. Additionally, responsible for managing, monitoring and reporting risks within the scope of your work area, to include, but not limited to Information Security risks. Actively supports our CO-OP culture and embraces our core values of Work as Partners, Communicate Openly and Honestly, Demonstrate Excellence and Champion Change in all interactions. What You'll Need to Succeed Completion of high school, or equivalent. Bachelor's degree in Business, Marketing or related field plus three to five years of financial services experience in a Financial Institution and/or the Financial Industry, or equivalent training and/or experience. Experience in sales, operations, marketing, and/or relationship management are required. Previous transaction based services experience required. Proficient EFT/Financial Services/Payment Processing technical knowledge. Ability to proactively take ownership and execute essential tasks in support of the Sales Team. Ability to adapt and be supportive of change. Strong and effective presentation/demo skills over the phone as well as in-person. Good problem solving skills in an evolving industry. Must exhibit independent critical thinking skills. Excellent written and verbal communication skills. Must demonstrate drive, initiative and commitment in supporting attainment of sales revenue goals and objectives Must be a successful individual contributor as well as an effective team member. Must exhibit effective emotional maturity while interacting with existing/potential clients and sales team as well as internal and external resources. Must possess excellent active listening skills and demonstrate critical perceptive abilities to understand each opportunity including decision makers and influencers in the evaluation sales process. Must exhibit excellent organizational and time management skills - to include good judgment and decision-making abilities. Must possess strong mathematical skills and spreadsheet competency. Must reveal demonstrated experience in Microsoft Word, Excel, PowerPoint, CRM platforms and related internal tools required for success working in this role. Ability to travel 5-60%; must have own vehicle, auto insurance and valid driver's license. Why Join CO-OP? CO-OP is committed to fostering a workplace where every employee feels valued, respected, and connected.--We are dedicated to understanding, attracting and engaging a diverse workforce where every employee can live up to their value; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. You will be part of an organization that focuses on a strong culture and embodies the credit union movement philosophy of People Helping People. CO-OP's commitment to reflecting our own core values and purpose extends beyond how we serve our clients and the products that we deliver. With more than 35 years of industry leadership, CO-OP Financial Services is the largest, most comprehensive credit union service organization in the nation. CO-OP serves as THE credit union technology engine, bringing payments solutions, engagement services and strategic counsel to help credit unions optimize member experiences to consistently provide seamless, personalized multi-channel offerings, while delivering secure, sophisticated fraud mitigation service. CO-OP serves more than 3,000 client credit unions, with 60 million debit and credit cardholders, nearly 30,000 surcharge-free ATMs and more than 5,600 shared branches nationwide. Our vast technological ecosystem facilitates more than 6.5 billion transactions every year and equips credit unions of all sizes to deepen member engagement and prosper in the fast-paced world of fintech. The Perks Fun, challenging and, collaborative work environment with passionate colleagues that care deeply about the intersection of technology and human-centered financial services. Great Work/Life Benefits - Paid Time Off (PTO), Maternity, Parental, Family Care, Adoption Leave Programs, Community Volunteer Time Off, and 10 Paid Holidays. Health benefits - medical, dental, & vision plus wellness programs and gym reimbursements. 401K with generous company match. Tuition reimbursement.

Keywords: Co-Op Financial Services, Des Moines , Sales Engineer, Sales , Des Moines, Iowa

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