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Customer Service Rep 2

Company: DISYS
Location: Urbandale
Posted on: January 16, 2022

Job Description:

Primary responsibilities include:

  • Review customer accounts, provide resolutions to generalized questions
  • Work in a call center environment to provide customer service
  • Utilizing problem solving skills and analyze root cause of issues
  • Work in several computer systems to update information, process requests, and review documentationYou must have:
    • Prior customer service experience (retail, fast food, waitstaff, call center, reception, etc)
    • Strong typing and data entry skills
    • Ability to pass background check
    • High school education (College education preferred!)Additional qualifications:
      • Strong attention to detail
      • Excellent written and verbal communication
      • Desire to learn and ability to take initiative
      • Demonstrated leadership skillsDigital Intelligence Systems, LLC (DISYS) is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Keywords: DISYS, Des Moines , Customer Service Rep 2, Sales , Urbandale, Iowa

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