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Customer Service Representative (Full-Time)

Company: Dayton Freight
Location: Altoona
Posted on: January 16, 2022

Job Description:

Overview:
Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

Responsibilities:
Assist the Service Center ManagerTake and deliver messages for the Service Center Manager and Account ManagersProvide assistance to DriversPrepare bills of lading and delivery receiptsMaintain excellent communication with external and internal customers as well as interline companiesMay be asked to assist with:PayrollData entryFreight reportsDriver collect reportsBilling and filling

Qualifications:
Skillful in Microsoft Office ProgramsExcellent keyboarding skillsHas worked in a fast paced environment and has excellent attention to detailExperience with handling a high volume of phone callsExceptional communication and customer service skills

Benefits:
Stable and growing organizationCompetitive weekly payQuick advancementCustomized training programProfessional, positive and people-centered work environmentModern facilitiesComprehensive benefits package: Health, Dental, Vision, AD, 401(k), etc.Paid holidays (8); paid vacation and personal daysCSR, Customer Service, family, culture, LTL, transportation, customer oriented

Keywords: Dayton Freight, Des Moines , Customer Service Representative (Full-Time), Sales , Altoona, Iowa

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