Customer Service Representative - $1500 Sign On Bonus
Company: Springer
Location: Des Moines
Posted on: June 24, 2022
Job Description:
Customer Service Representative$1500 Sign On Bonus Benefits
Start Day 1 for Full-Time Colleagues - No Waiting Period! Are you
passionate about customer service? Looking to build your career in
an exciting industry and a growing world class organization? Come
see why so many of our team members recommend us to their friends!
Who are we? Springer Professional Home Services is proud to be a
member of the Rentokil family of companies in North America. We
pride ourselves on being a trusted partner to many of the world's
leading brands across industries as diverse as manufacturing,
distribution, retail, food service, and hospitality. We are
extremely proud of our legacy of excellence and constantly work to
enhance the value and impact of our services.ResponsibilitiesWhat
do our Customer Service Representatives (CSR) do?Our CSR's are the
first contact to help resolve customers' concerns. They are
courteous, knowledgeable and empathetic to the callers' concerns in
their homes and businesses. They enjoy making a customer feel
confident that their concerns will be handled promptly and
professionally. Responsibilities include, but are not limited
to;
- Maintain good customer relations both on the phone and in
person
- Gather information from customers to help identify and solve
problems
- Confirm, schedule and reschedule services for the customer
- Set sales appointments for new customers
- Answer billing questions
- Complete general clerical duties as assigned
- Work as a team with Service and Sales
- Sell the value of our services and suggest upgrades to
service
- Smile while talking on the phoneWhat do you need?
- High school diploma or GED
- Have excellent listening and communication skills
- Have a pleasant phone voice and ability to clearly speak and be
understood on the phone
- Demonstrate multitasking skills to enter accurate data and type
while speaking with customers
- Remain calm and able to work under pressure when busy and help
other team members
- Strong attention to detail and willingness to learn
- Excellent organization and time management skills
- Available to work Monday-Friday and Saturdays as needed
- Successfully meet pre-employment background screen Why Choose
Rentokil? A career with Rentokil is exactly that - a professional
trajectory filled with opportunity. We pride ourselves on being a
world class team that rewards high performance. We offer
competitive pay on a bi-weekly pay schedule and many of our roles
offer incentives based on performance and providing exceptional
customer experience. Below you'll find information about some of
what Rentokil North America has to offer. All Full-Time Colleagues
qualify for the following and Part-Time Colleagues qualify for most
benefits when they meet certain criteria.
- Professional and Personal Growth:
- Robust Paid Training & Professional Development Path
- Opportunity to grow - We love to promote from within!
- Fantastic Tuition Reimbursement benefits & Scholarship Programs
(for FT Colleagues)
- Wellness:
- Excellent Health benefits including Medical, Dental, Vision,
and Life Insurance with no waiting period. Full-time colleagues are
eligible to begin enrollment immediately upon hire with benefits
starting day 1!
- Access to Flexible Spending Accounts for Healthcare or
Dependent Care Expenses
- Outstanding Company-Paid Short Term Disability
- Access to Long-Term Disability Insurance
- Wellness Reimbursement Program
- Employee Assistance Program that offers services such as free
counseling services, will preparation, discounts to health clubs,
and other benefits
- Company-paid sick time
- Savings & Retirement:
- 401(k) retirement plan with highly-competitive company-matching
contributions
- Holiday Savings Club option with company-matching funds
- Employee Discounts (includes many offerings, including
cellular/mobile service, health clubs, and more)
- Work-Life Balance:
- Vacation Days & sick days
- Company-Paid Holidays & Floating HolidaysWe are looking for
individuals who want to make a difference where our customers live
and work. Is that you? Additional InformationWant to hear Colleague
feedback on what it's like to be on our team? Check us out on
Glassdoor! Rentokil North America is a Drug-Free Workplace Rentokil
North America is an equal opportunity employer with a commitment to
equality in every aspect of employment. As we expand, we are
focused on building a foundation of diverse talent and equality in
all areas of our workforce. All qualified applicants receive equal
consideration, regardless of race, gender, sexual orientation,
religion, ethnicity, national origin, veteran status, or
disability.Link to Federal employment poster:
- - Revised November 2009
- - Revised November 2009Pay Transparency Nondiscrimination
Provision
Keywords: Springer, Des Moines , Customer Service Representative - $1500 Sign On Bonus, Sales , Des Moines, Iowa
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