DesMoinesRecruiter Since 2001
the smart solution for Des Moines jobs

Front Desk Agent - Full Time l Country Inn & Suites

Company: CSM Corporation
Location: Clive
Posted on: May 26, 2023

Job Description:

Job Duties:* Anticipates and responds to guests in a friendly and positive manner* Responsible for providing the highest level of service* Process check-ins and check-outs, verify billing, create reservations, and process special requests* Assists guests by knowing hotel property, local attractions, and hours of operation of hotel outlets and services* Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary* Understands and follows the company guest service recovery program* Follows proper selling techniques and ensures strategies are utilized to maximize room revenues* Monitors room availability, follows restrictions, and all booking policies and procedures* Drives sales and maximizes revenue by up-selling rooms and amenities* Follows company procedures when handling cash and processing financial transactions* Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste* Produces required volume of work by planning, organizing and prioritizing work duties* Adheres to company general work rules, department procedures and company policies* Attends all required department and hotel meetings* Maintains a clean and safe work area in compliance with company, brand, local, state and federal regulations* Follows all company procedures for guest/associate incidents* Knowledgeable of hotel emergency proceduresEducation: High school diploma or GED

Keywords: CSM Corporation, Des Moines , Front Desk Agent - Full Time l Country Inn & Suites, Sales , Clive, Iowa

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Iowa jobs by following @recnetIA on Twitter!

Des Moines RSS job feeds