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Outbound Sales Specialist 1

Company: Wells Fargo
Location: Des Moines
Posted on: June 14, 2019

Job Description:

Job Description
At Wells Fargo, we want to satisfy our customers financial needs and help them succeed financially. We re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you ll feel valued and inspired to contribute your unique skills and experience.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, the Innovation Group, Treasury Management, Merchant Services and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Our guiding principles are to start with the customer, move faster, and partner effectively.Outbound Sales Specialist 1 is responsible for making outbound calls to identified prospective merchants with the objective of qualifying a fit with a Retail Services program and securing an appointment for a Retail Services Salesperson. Incumbents present program specific features and benefits to prospective Merchants in a professional manner using pre-established leads. Monthly incentive opportunity.Working Schedule: Monday - Friday 8:00 AM to 5:00 PM Informs Merchants of company's current promotions and products Requires extensive knowledge of company, products, and/or services May require utilization of advanced problem solving and/or sophisticated sales techniques in a business to business conversation Incumbent may act as a liaison between various departments and Merchants to reach sales conclusion This role within Wells Fargo Retail Services will help supplement other business development activity by scheduling sales meetings for assigned outside District Sales Managers and inside Sales Reps

Required Qualifications

  • 6+ months of experience offering products and services to customers based on their needs

    Desired Qualifications
    • Ability to effectively listen and elicit information
    • Ability to address and resolve complex customer issues
    • Excellent verbal, written, and interpersonal communication skills
    • Basic knowledge and understanding of financial products and services
    • Basic Microsoft Office skills
    • Ability to navigate multiple computer systems, applications, and utilize search tools to find information
    • Ability to troubleshoot common computer problems
    • Strong telephone etiquette skills
    • Sales experience
    • Experience meeting or exceeding sales goals with respect to products and/or services
    • Ability to take initiative and work independently with minimal supervision in a structured environment
    • Strong organizational, multi-tasking, and prioritizing skills

      Other Desired Qualifications
      • Wells Fargo Retail Services (private label credit card) experience

        Street Address
        IA-Des Moines: 800 Walnut St - Des Moines, IA


        All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

        Relevant military experience is considered for veterans and transitioning service men and women.
        Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
        Associated topics: financial, financial advisor, financial planner, financial security, financial service, merchant service, mortgage, personal banker, security, stock broker

Keywords: Wells Fargo, Des Moines , Outbound Sales Specialist 1, Sales , Des Moines, Iowa

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