Customer Service

Company: swipejobs
Location: Des Moines
Posted on: November 22, 2021

Job Description:

Apply Today, Work Today Weekly Pay Job Description: We are Hiring Immediately for a Customer Service Rep position in an exciting facility! Come work with companies like FedEx, Chewy, Amazon, CVS, DHL, Kane, XPO, UPS! Responsibilities will include, but are not limited to: Respond and resolve customer inquiries. Process orders, forms, applications, and requests from customers. Maintain records of customer interactions, transactions, comment and complaints. More responsibilities may be assigned upon hire. Job Requirements: Face Covering Slip Resistant Shoes Additional information: Benefits include medical insurance, dental insurance, vision insurance, and life insurance. Full-time $16.00/hr Shifts Available: 2nd Shift: 3:30pm- 12:00am, Monday - Friday Job Location: Des Moines, IA Bus Accessible: No Call or Visit Us: 1300 NW 100th St Clive, IA 5153378684 Job Requirements:

• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Maintain customer service related information for customer accounts
• Ensure quality customer service and customer satisfaction
• Maintain customer service voicemail and return customer calls
• Provide customers with superior customer service
• Provide customer service for internal customers
• Capturing customer information and answering customer inquiries
• Resolve inbound customer calls regarding account
• Take customer orders and provide high-quality customer service
• Make out going customer service calls
• Work with customer service manager to ensure proper customer service
• Resolve any customer service issues
• Answering inbound calls and providing excellent customer service
• Provide customer support and handling customer inquiries
• Combining excellent customer service skills
• Assure quality customer service to all customers
• Provide exceptional customer service to all customers
• Provide superior customer service with all customer interactions

Keywords: swipejobs, Des Moines , Customer Service, Hospitality & Tourism , Des Moines, Iowa